01 · Getting started
Start your assessment
A few short questions to match you to the right care.
All services
Ongoing & complex care
Online practitioner for persistent symptoms
Seeing an online practitioner for persistent symptoms means a real-time video consult with a qualified Australian practitioner. You discuss ongoing symptoms that standard options have not settled. The practitioner gives an honest assessment, and where appropriate a plan.
A practitioner-led video consultation for ongoing or complex symptoms, where standard options have not helped.
Qualified Australian practitioners
Real-time video consults
Australia-wide
Is this right for you?
Is this right for you?
A quick gut-check before you book. Your practitioner makes the final call after a real-time assessment.
Often a good fit if
- You are 18 or over and located in Australia
- You have a concern that has not responded well to standard options
- You want a practitioner to assess what might help
- You can attend a video consult and share your medical history
Best to speak with us first if
- You are pregnant or breastfeeding
- You have certain heart or mental health conditions to discuss first
- You are seeking a guaranteed prescription on the day
- You are under 18
Not sure where you fit? Start your assessment and a qualified Australian practitioner will talk it through with you.
How it works, in detail
What's involved.
Plain answers, no jargon. Here is exactly what to expect and how we keep it safe and compliant.
01 What it is
A consultation with a qualified Australian practitioner to assess ongoing or persistent symptoms and discuss what options may be appropriate for you.
02 How your practitioner approaches it
Your practitioner reviews your history, talks through your goals and the risks, and where deemed medically appropriate may recommend a plan. A prescription is one possible outcome, never guaranteed.
03 What to expect
A real-time video consult, an honest assessment, and where appropriate a written plan. Other outcomes include advice, referral, monitoring or no treatment. Your practitioner explains everything in plain language.
04 Safety and review
Your practitioner discusses possible side effects, interactions and monitoring, and reviews you over time. In an emergency, always call 000.
Common questions about chronic & persistent symptoms
Q How much is a consult for persistent symptoms?
A consultation is $129. You see the price before you book. A prescription is never guaranteed and depends on clinical assessment.
Q Can an online practitioner help with symptoms that have not settled?
Yes. A qualified Australian practitioner reviews your history and symptoms by video and discusses what options may be appropriate for you.
Q Will I get a prescription on the day?
A prescription is one possible outcome, never guaranteed. Other outcomes include advice, referral, monitoring or no treatment, where deemed medically appropriate.
Q Do I need my medical history for the consult?
It helps. Sharing your history lets the practitioner assess your situation properly and discuss what might help.
Q Is telehealth suitable for ongoing symptoms?
Often, but not always. Your practitioner may recommend in-person assessment or further investigation depending on your situation. In an emergency, call 000.
Pricing
Simple, honest pricing.
No surprise fees. You see the price before you book.
from $129 per consult
Is this right for you? →
What's included
- A real-time video consultation with a qualified Australian practitioner
- A clinical assessment and, where appropriate, a written plan
- Plain-language answers to your questions
Not included
- The cost of any products or medicines prescribed
Pay per consult, with the price shown before you book. A prescription is never guaranteed and depends on clinical assessment.
Your practitioner assesses you first and recommends a plan only if appropriate. A prescription is one possible outcome, never guaranteed. Results vary. Telehealth is not suitable for every concern. In an emergency, call 000.
How online practitioner appointments work
02 · By video
Speak with your practitioner
A qualified Australian practitioner, live on screen.
03 · After your consult
A clear next step
A clear plan, if deemed medically appropriate.
04 · Anytime
Care that keeps going
Repeats, follow-ups, practitioner messaging.
No card needed to start your assessment. Start your assessment →